#InfoSec: Homer Simpson or George Washington?
Take your pick of great strategic thinkers: George Washington, Carl
von Clausewitz, Garry Kasparov, Lord Nelson, Napoleon Bonaparte, Sun
Tzu, Herman Kahn, etc. Now, sit them at a table and have them look
over reams of InfoSec incident responses. Assuming you’ve accomplished
this time and culture travel they’ll already be well familiar with
Homer Simpson and, if we’re lucky, they’ll compare us favorably to
Homer’s professional accomplishments. Mmmm… more blinky lights… I find it’s useful to consider three contemporary fields in particular
when pondering InfoSec strategies and our future: Defense, Economics,
and Healthcare. And all three fields have grasped nonlinear
preventative and swarm tactics in a way InfoSec would be wise to
consider. And, like InfoSec, all three also have their snake oil
salesmen and demons to satiate. Recently Meredith Patterson (@maradydd) tweeted about an opinion piece
in The New York Times (1) on Healthcare: “If high touch medicine offers additional monitoring and services, how
can it save money? Arnold Milstein, now a Stanford professor,
identified physician groups that were above average in quality but
treated patients for 15 to 20 percent less money than average. How did they do it? By preventing emergency room visits and subsequent
hospitalizations.” I’d argue this approach is missing almost entirely in Enterprise
Security plans. Conceptually everybody talks about preventative care
(e.g. configuration/patch management, security life-cycles) and rapid
incident response. However, we discharge the patient as soon as
possible with a new gizmo hanging somewhere and pat ourselves on the
back. Only to be revisited by misery a short time later to do the
InfoSec triage over again. Organizations need to invest in strategic longterm care of their
assets. Every response should be pervasive and prompt a re-examination
on existing architectures, controls, training, etc. Don’t scoff, it’s
really not that difficult. Your team has likely considered every
nuance in their minds more than once. Actually addressing them isn’t
as intensive each subsequent time. And, like the study (2) The New
York Times opinion piece covered, you’re going to see a cost savings
and quality improvement across your Enterprise. When I broach this topic I usually get a range of responses but they
all circle one issue: Nobody cares about the longterm because they
won’t be there. That’s not frequently true, it simply can’t be,
because professionals need to have an accomplished and tangible record
to move on in the first place. And usually a significant body of work
to progress your career. Such a body of comprehensive and responsible
work, as I suggest above, would produce more data and metrics. It also
gives your colleagues and team more confidence in your leadership
abilities. In the respect you have for their body of work. There is
nothing an InfoSec professional hates more than to see their hard work
squandered. Do you want your team to look at you as a Homer Simpson or a Lord Nelson? (1) http://opinionator.blogs.nytimes.com/2011/11/16/saving-by-the-bundle/
(2) http://content.healthaffairs.org/content/28/5/1317.abstract Homer Simpson is awesome and is © 20th Century Fox
von Clausewitz, Garry Kasparov, Lord Nelson, Napoleon Bonaparte, Sun
Tzu, Herman Kahn, etc. Now, sit them at a table and have them look
over reams of InfoSec incident responses. Assuming you’ve accomplished
this time and culture travel they’ll already be well familiar with
Homer Simpson and, if we’re lucky, they’ll compare us favorably to
Homer’s professional accomplishments. Mmmm… more blinky lights… I find it’s useful to consider three contemporary fields in particular
when pondering InfoSec strategies and our future: Defense, Economics,
and Healthcare. And all three fields have grasped nonlinear
preventative and swarm tactics in a way InfoSec would be wise to
consider. And, like InfoSec, all three also have their snake oil
salesmen and demons to satiate. Recently Meredith Patterson (@maradydd) tweeted about an opinion piece
in The New York Times (1) on Healthcare: “If high touch medicine offers additional monitoring and services, how
can it save money? Arnold Milstein, now a Stanford professor,
identified physician groups that were above average in quality but
treated patients for 15 to 20 percent less money than average. How did they do it? By preventing emergency room visits and subsequent
hospitalizations.” I’d argue this approach is missing almost entirely in Enterprise
Security plans. Conceptually everybody talks about preventative care
(e.g. configuration/patch management, security life-cycles) and rapid
incident response. However, we discharge the patient as soon as
possible with a new gizmo hanging somewhere and pat ourselves on the
back. Only to be revisited by misery a short time later to do the
InfoSec triage over again. Organizations need to invest in strategic longterm care of their
assets. Every response should be pervasive and prompt a re-examination
on existing architectures, controls, training, etc. Don’t scoff, it’s
really not that difficult. Your team has likely considered every
nuance in their minds more than once. Actually addressing them isn’t
as intensive each subsequent time. And, like the study (2) The New
York Times opinion piece covered, you’re going to see a cost savings
and quality improvement across your Enterprise. When I broach this topic I usually get a range of responses but they
all circle one issue: Nobody cares about the longterm because they
won’t be there. That’s not frequently true, it simply can’t be,
because professionals need to have an accomplished and tangible record
to move on in the first place. And usually a significant body of work
to progress your career. Such a body of comprehensive and responsible
work, as I suggest above, would produce more data and metrics. It also
gives your colleagues and team more confidence in your leadership
abilities. In the respect you have for their body of work. There is
nothing an InfoSec professional hates more than to see their hard work
squandered. Do you want your team to look at you as a Homer Simpson or a Lord Nelson? (1) http://opinionator.blogs.nytimes.com/2011/11/16/saving-by-the-bundle/
(2) http://content.healthaffairs.org/content/28/5/1317.abstract Homer Simpson is awesome and is © 20th Century Fox